In terms of mediation, what is the role of the mediator?

In mediation, the role of the mediator is pivotal as they serve as a neutral third party who facilitates communication between the disputing parties. The mediator's primary objective is to help the parties explore their issues, understand each other's perspectives, and work collaboratively towards reaching a mutually acceptable agreement. Unlike a judge or arbitrator, the mediator does not have the authority to impose a decision or resolution, nor do they advocate for one side over the other. By creating a collaborative environment, the mediator encourages dialogue and negotiation, allowing both parties to voice their concerns and work together towards finding common ground. This approach often leads to more satisfactory and sustainable outcomes since the resolution is arrived at voluntarily by the parties involved. Therefore, facilitating communication and assisting in reaching an agreement accurately captures the essence of the mediator's role in the mediation process.