What is the primary role of a claims adjuster?

The primary role of a claims adjuster revolves around investigating claims and negotiating settlements. This involves a comprehensive process where the adjuster assesses the validity of claims, gathers evidence, and evaluates damages. They work closely with policyholders, witnesses, and service providers to gather all necessary information pertaining to a claim. Once they have a clear understanding of the situation, they negotiate with the involved parties to reach a fair settlement based on the policy terms and applicable laws.

In contrast, selling insurance policies is a function typically performed by agents or brokers rather than adjusters. Similarly, managing insurance company finances and performing legal audits are activities outside the purview of a claims adjuster. These areas are generally handled by financial professionals and legal experts, respectively. Understanding these distinctions helps to clarify the specific responsibilities and expertise required for the role of a claims adjuster, highlighting its importance in the claims process.